Yahoo mail access issue

In case you are experiencing issue with yahoo mail when Spamdrain can not connect to your email server, you could see the following error message:

"Could not log on to the server. User name or a password is incorrect. "


The message could appear even when you are 100 % sure in correct email address and a password. In this case, please try to do the following:

- sign in to your Yahoo account ;

- go to security section ;

- click on Generate app password;

- choose other app:

image_2019_11_11T13_32_20_657Z.png

- enter Spamdrain:

image_2019_11_11T13_32_44_486Z.png

- generate a password:

image_2019_11_11T13_33_01_291Z.png

- select Spamdrain app:

image_2019_11_11T13_33_17_343Z.png

 - enter the password at Spamdrain settings if you had previously added email address or enter it during the sign up / adding email address. 

You may also need to start the filtering again since it's automatically paused when we cannot sign in for a while.

Have more questions? Submit a request

5 Comments

  • 0
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    Margaret

    No! It didn’t fix anything!

  • 0
    Avatar
    Oleksandr

    Hi Margaret,

    We have replied to your ticket. 

    Please check it and reply if there is further assistance needed. 

    Thanks!

  • 0
    Avatar
    Barbara

    This did not work. I have not been able to resume scanning. I have been subscribed since 12/2/17 and just renewed. Never had this problem before.

  • 0
    Avatar
    Barbara

    This did not work. I have not been able to resume scanning. I have been subscribed since 12/2/17 and just renewed. Never had this problem before.

  • 0
    Avatar
    Oleksandr

    Hi Barbara,

    We have replied to your ticket. 

    Please check it and reply if there is further assistance needed. 

    Thanks!

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