I cannot access my mail after i signed up with SpamDrain?

The usual reason is that your PC, Mac or mobile device is using POP3 to check for new mail while SpamDrain is using IMAP. Some mail providers lock out any POP3 client accesses while an IMAP client is connected.

To fix the problem you could try to switch SpamDrain into using POP3 instead of IMAP. Log on to spamdrain.com/app.html#settings. Click your e-mail address in the list of filtered e-mail addresses. Switch to POP3 in the Type list, change the server name in Server for incoming e-mail box to your mail provider's POP3 server and click Save.

If you still cannot access your mail you should pause the filtering and submit a new ticket and we'll look into it.

Have more questions? Submit a request

2 Comments

  • 0
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    Sephton MacQuire

    I am trying a free version of Spamdrain and 1st day was brilliant blocked and allowed worked . Now received in reports that mail is being stopped but blocked side is not working to allow me to check those which have been blocked.

  • 0
    Avatar
    Oleksandr

    Hi,

    Please feel free to contact our support and we will have a closer look at the filtering of your email address.

    Thanks!

     

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