I have installed your app, but I still receive spam?

Probably the filtering for your email address hasn't started yet. In order for SpamDrain to filter your email (using POP3 and IMAP), SpamDrain needs to know your POP3 or IMAP settings along with your email password. Verify that SpamDrain can connect by logging on to the web site and click the User settings .

Also, if you have multiple e-mail address, please verify that you have set up SpamDrain to filter those that are receiving spam. Sometimes the incorrect address is added, resulting in that the address you want to protect is still receiving spam.

Verify the settings for the filtering by logging on to the web site:

https://spamdrain.com/app.html#/settings

  1. Click your address to the right and update the information.
  2. The settings will be verified when you click Save.
  3. Then click the "Play"-icon (if needed) that appears when you move the mouse over the address list to start the filtering again.
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