Troubleshooting

• Why has SpamDrain stopped working?
• I cannot access my mail after i signed up with SpamDrain?
• I have installed your app, but I still receive spam?
• Spam is slipping through and I cannot find it in Allowed list
• What should I do if SpamDrain blocks a valid message?
• Spam is slipping through - what to do?

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Subscription and billing

• How do I manage my In App Purchase subscription bought in your iOS app?
• Why do you reject my credit card?
• How do I cancel my subscription with SpamDrain?
• I cannot order regular SpamDrain, only SpamDrain+, why?
• How much does SpamDrain cost?

Domain filtering

• ★ How do I set up domain filtering with SpamDrain?
• Do I need to make any changes in my firewall to use SpamDrain?
• How do I change the MX records for my domain?
• What is an MX record?

General

• ★ Free trial? I thought this was a free app?
• How to add another e-mail address for filtering
• Prevent Yahoo from moving spam to Junk mail folder
• How to start and stop the filtering
• What's the newsletter filter and how does it work?
• Why am I asked which type of email I am releasing blocked messages?

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